Privacy policy

Privacy Policy

Last Updated: 25 October 2026

Welcome to Cover Craftshop, operated by KARAN SAHU. We respect your privacy and are committed to protecting your personal information when you visit or make purchases through our online store.

This Privacy Policy explains how we collect, use, store and protect your information.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment transaction information

  • Contact information provided during checkout

  • IP address, browser type and device information

  • Website usage data and cookie information

We collect information reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm purchases and payments

  • Send order and shipping updates

  • Provide customer support

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Maintain business and transaction records

  • Comply with applicable legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

We do not intend to store complete debit card, credit card, UPI PIN or banking credentials on our own servers. Payment providers handle payment information according to their own security practices and privacy policies.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic and enhance the shopping experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Personal Information

We may share necessary information with trusted service providers, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics and technology providers

  • Customer support services

We may also disclose information when required by law or when reasonably necessary to prevent fraud, protect our rights or comply with legal obligations.

We do not sell customers' personal information to third parties for their own marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal requirements.

When information is no longer required, we take appropriate steps to delete or anonymize it where applicable.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent where applicable.

To make a privacy-related request, please contact us using the email address or contact form available on our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security or privacy practices.

We encourage you to review the privacy policies of those websites before sharing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable laws.

Any changes will be published on this page with the revised update date.

12. Contact Information

For questions, concerns or requests regarding this Privacy Policy, please contact us through the email address or contact form available on our website.

Legal Business Name: KARAN SAHU
Trade Name: Cover Craftshop
Business Type: Proprietorship

Business Address: Building No. 507, Cover Craftshop, Gram Gulat Road, Gulata, Bijawar, District Chhatarpur, Madhya Pradesh – 471405, India.

Country: India